AutomateIQ
Live Demo

24/7 AI Support Agent

Ask the bot anything — just like your customers would. See how it responds instantly, escalates edge cases, and never goes offline.

✓ Reduces Tier-1 tickets by up to 70% ✓ Embeds on any website in minutes ✓ Escalates edge cases to your team
AI
AutomateIQ Support
Online · Average response time: <1 second
Powered by Claude AI
AI
Hi there! 👋 I'm AutomateIQ's support agent. I can answer questions about our services, pricing, how we work, integrations, and timelines. What would you like to know?

Suggested questions:

Simulated demo with scripted responses. Production agents are trained on your actual docs, FAQs, and product knowledge base.

Built with

🤖 Claude AI ⚙️ Make.com 🐍 Python 💬 JavaScript 🎫 Zendesk / Intercom 🔔 Slack

How the Support Agent Works

📚

1. Trained on Your Docs

We upload your FAQs, product docs, pricing pages, and policies. The agent learns your business in days.

💬

2. Answers Instantly

Customers get accurate, on-brand answers in under a second — 24 hours a day, 7 days a week.

🔀

3. Smart Escalation

Complex issues or frustrated customers get routed to a human agent via Slack, email, or your helpdesk.

Manual Support vs. AI-Automated

✗ Before: Manual Support

  • ✗Customers wait 4–8 hours for an email reply
  • ✗Agents copy-paste the same answers every day
  • ✗Coverage drops nights, weekends, and holidays
  • ✗Each new hire adds $40k+ in annual payroll
  • ✗Ticket spikes overwhelm the team and delay responses

✓ After: AI-Automated

  • ✓Instant answers in under 1 second, 24/7
  • ✓70%+ of Tier-1 tickets resolved without a human
  • ✓Always-on — no gaps, no sick days, no time zones
  • ✓Scale to 10× the volume at zero extra cost
  • ✓Edge cases escalated to a human in seconds

Who Is This For?

If any of these sound familiar, this is built for you.

🛒

E-commerce Brands

"We get the same 50 questions every day. Where's my order? What's your return policy? It's killing our team."

💻

SaaS Companies

"Our support team is drowning in Tier-1 tickets that don't need a human. We need to protect engineering time."

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Subscription Businesses

"Slow support is hurting our NPS and causing cancellations. We can't lose customers over response times."

🏢

Agencies Managing Client Support

"We support 10+ clients and need to scale without hiring 10× the headcount or burning out our team."

Frequently Asked Questions

Can it integrate with our existing helpdesk (Zendesk, Intercom, Freshdesk)?
Yes — we connect directly to Zendesk, Intercom, Freshdesk, and any platform with an API. Your team keeps working in the same tools they already use. The AI agent sits in front of your helpdesk and only passes tickets through when escalation is needed. Setup takes a few hours, not weeks.
What happens when the bot doesn't know the answer?
The agent is trained to recognise the limits of its knowledge. When it encounters a question outside its scope, it tells the customer it's escalating to a specialist, then immediately creates a ticket or pings your team in Slack. No customer gets stuck in a dead end. We also review escalations weekly to continuously improve coverage.
How much does it cost to run after we launch?
Beyond our monthly retainer, running costs are typically $30–$80/month in AI API calls for a mid-sized business handling 2,000–5,000 conversations per month. We optimise prompts and caching to keep costs low. Full details are on our pricing page.

Explore Our Other Demos

See what else AutomateIQ can automate for your business.

🧾

Invoice Processing Bot

Extract every field from any PDF invoice and route it straight to QuickBooks or Xero — in under 3 seconds.

Try the demo →
🎯

AI Lead Qualifier

Score every inbound prospect 0–100 based on industry, budget, and urgency — so your team only calls the best fits.

Try the demo →

Deploy Your 24/7 AI Support Agent

We'll build and deploy your custom support agent in 1–2 weeks. No extra headcount, no missed conversations.

🚀 Hire Us to Build This See Pricing →